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Samsung Tizen guides
Controlling Samsung smart TVs — the prompt that appears on screen and what Tizen exposes.
Samsung smart TVs running Tizen are the easiest sets on a home network to find and among the easiest to control. A Tizen TV advertises itself over Bonjour, which is the discovery mechanism iOS is best at, so a Samsung normally appears in a remote app's device list within a second or two of the app opening — noticeably faster than most other brands.
What Samsung asks for in return is a permission step you cannot skip: the first time an app opens a remote connection, the TV puts a prompt on screen asking whether to allow the device. Nothing works until someone picks up the plastic remote and says yes. That single prompt is behind most of the "it found my TV but the buttons do nothing" reports in this category.
Start with how to control a Samsung TV with your iPhone for the full walkthrough, or go straight to the allow-this-device prompt if the TV is already asking you something and you want to know what it means.
10 min
Forgot your Samsung TV PIN? How to reset it, with and without the remote
Forgot your Samsung TV PIN? Reset it to 0000 with the remote button sequence, or use the TV button and a phone remote app when the remote is gone.
6 min
Why the iPhone Control Center remote does not control a Samsung TV
Your iPhone Control Center remote only works with Apple TV and AirPlay TVs in the Home app. Why Samsung sets are excluded and what controls them instead.
11 min
Samsung TV keeps asking to allow a device? Why it happens and how to stop it
Samsung TV keeps asking to allow a device? Find out who is asking, from the Facebook app to a smart home hub, and which TV settings stop the pop-up.
11 min
How to press Allow on a Samsung TV without a remote
No remote, and your Samsung TV asks you to allow a device? Press Allow with a USB keyboard, the button on the TV or SmartThings. What works on each model year.
12 min
Samsung TV Accessibility Shortcuts keeps popping up? How to stop it
Samsung TV Accessibility Shortcuts keeps popping up? Find the remote that holds Mute, from a stuck button to an Apple TV remote, and stop the menu.
11 min
Samsung remote blinking red? What each light means and how to fix it
Samsung remote blinking red? Find out what each light pattern means, from a lost Bluetooth link to a low battery, and how to charge, reset and pair it.
11 min
SmartThings TV remote not working? Causes and fixes
SmartThings TV remote not working? Check the Samsung account, the TV's online status and the Wi-Fi, then add the TV again. The steps, from Samsung's own guides.
7 min
Samsung's “allow this device” prompt, explained
Samsung's allow-or-deny box is how Tizen authorises a remote connection. What it means, when it comes back, and how to clear a denial.
11 min
How to control a Samsung TV with your iPhone
An iPhone drives a Samsung smart TV over Wi-Fi through the remote service Tizen exposes. The prompt on screen, the buttons that work, and the ones that don't.